According to the Product Liability Act (Produkthaftungsgesetz), the manufacturer and the entity placing the product on the market are liable for personal injuries or property damage resulting from a defective product. Retailers can only protect themselves against risk through reliable quality assurance processes. We support retailers in their purchasing process by providing our expert resources and also by providing product tests and inspections during the manufacturing process as well as before the products are delivered. Retailers can avoid complaints and recalls that are costly and damaging to their reputation.

It is becoming more and more important for the individual supplier to attract the attention of the consumer with products that have recognizable differentiation characteristics because of the wide range of product offers and the rapid change of product ranges.

The VDE Institute offers a wide range of holistic, high quality services during the complete product design phase and procurement process. Thus the VDE Institute has evolved into a close and reliable partner of the wholesale and retail trade, the importers and manufacturers.

Retailers enjoy the following benefits:

• Increased legal security based on documented testing and certification of products and suppliers
• Increased know-how that is gained from the support provided by our experts during the purchasing process